Service – Imprint – Data security

© Lukas Beck

Data security

Your data are secure on the Konzerthaus server. The Wiener Konzerthausgesellschaft uses between its server and a customer a data transfer protocol with a coded SSL (Secure Socket Layer) Link, thereby ensuring that no third-party can access any data.

• Data are transferred using a 128 Bit encoded SSL connection (Secure Socket Layer)

• The SSL (secure socket layer) link using encoded data transfer provides a maximum level of protection against access to or manipulation of your data by any unauthorized third party. The SSL link also guarantees that you are connected directly to – and only to – the Wiener Konzerthaus server.

• The Konzerthaus server is certified by Thawte Inc., USA, the Certification Authority and uses 128 bit encryption.

• How can you recognize that  Konzerthaus web page is secure? The web addresss begins with https://. Furthermore, a padlock or key is indicated in the status bar at the bottom. In addition, you may inspect the security certificate. By clicking on the Thawte Server CA icon in your browser, you will have access to detailed information about their certification. The certificate must be valid (check the date) and made out to konzerthaus.at by Thawte Server CA.

Credit card clearing

Credit card clearing is carried out by Wirecard CEE.

The Wiener Konzerthausgesellschaft does not store electronic credit card data.

The personal data required for purchases, orders or queries (e.g. name, telephone or e-mail address) are reserved for Konzerthaus use and cannot be accessed by third parties  The exception here is the limited transfer of personal data for the subscription series WS, WSM, FR@7 and KFW, which the Wiener Konzerthausgesellschaft offers in cooperation with the ensembles (cf. Booking conditions).

Cookies are established for the period of a transaction but are then deleted when your browser is closed. This enables data to be available on your browser when you are navigating through the pages on the Konzerthaus website.

Imprint

Wiener Konzerthaus
Lothringerstrasse 20
A-1030 Wien

Telephone +43 1 242 002
Fax: +43 1 24200-110
ticket@konzerthaus.at

Box office hours:
Monday to Friday: 9:00–19:45
Saturday: 9:00–13:00
as well as from 45 minutes prior to the performance
Telephone lines are open:
Monday to Friday: 8.00–18.00
Saturday: 9.00–13.00
Special office hours and telephone booking during the summertime (26 June until 27 August 2017):
Monday to Friday 9.00–13.00
On Thursday, 7 September 2017 and Friday, 8 September 2017 the Ticket- & Service-Center will be closed.

The Konzerthaus thanks all of its sponsors and supporters