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Service – Imprint – Privacy Statement

© Lukas Beck

Privacy Statement

Your data are secure on the Konzerthaus server. The Wiener Konzerthausgesellschaft uses between its server and a customer a data transfer protocol with a coded SSL (Secure Socket Layer) Link, thereby ensuring that no third-party can access any data.

• Data are transferred using a 128 Bit encoded SSL connection (Secure Socket Layer)

• The SSL (secure socket layer) link using encoded data transfer provides a maximum level of protection against access to or manipulation of your data by any unauthorized third party. The SSL link also guarantees that you are connected directly to – and only to – the Wiener Konzerthaus server.

• The Konzerthaus server is certified by Thawte Inc., USA, the Certification Authority and uses 128 bit encryption.

• How can you recognize that  Konzerthaus web page is secure? The web addresss begins with https://. Furthermore, a padlock or key is indicated in the status bar at the bottom. In addition, you may inspect the security certificate. By clicking on the Thawte Server CA icon in your browser, you will have access to detailed information about their certification. The certificate must be valid (check the date) and made out to konzerthaus.at by Thawte Server CA.

Credit card clearing

Credit card clearing is carried out by Wirecard CEE.

The Wiener Konzerthausgesellschaft does not store electronic credit card data.

The personal data required for purchases, orders or queries (e.g. name, telephone or e-mail address) are reserved for Konzerthaus use and cannot be accessed by third parties  The exception here is the limited transfer of personal data for the subscription series WS, WSM, FR@7 and KFW, which the Wiener Konzerthausgesellschaft offers in cooperation with the ensembles (cf. Booking conditions).

Cookies, Google Analytics and Plugins

Cookies are established for the period of a transaction but are then deleted when your browser is closed. This enables data to be available on your browser when you are navigating through the pages on the Konzerthaus website.

This website uses Google Analytics, a web analytics service provided by Google, Inc. («Google»). Google Analytics uses «cookies», which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (however, by using the code line «_anonymizeIp()» the last 8 bit of IP addresses will be erased and therefore made anonymous; a localisation is possible only roughly) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you can prevent the compilation of data (including your IP address) through cookies and website use by downloading and installing the browser plug-in available through the following link http://tools.google.com/dlpage/gaoptout?hl=en. By using this web site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. The legal basis for the use of Google Analytics is Art. 6 Par. 1 lit. f DSGVO. The data sent by us and linked with cookies, user IDs or advertising IDs are automatically deleted after 50 months. Data whose retention period has been reached is automatically deleted once a month. For more information on terms of use and privacy, please visit https://www.google.com/analytics/terms/de.html or https://policies.google.com/?hl=en. Please note that this website uses Google Analytics with the extension«anonymizeIp()» so that your IP-address will be processed only in a shortened form to rule out a direct connection to the user's personal identity.

Social plug-ins of various social Internet networks are integrated on our web pages (e. g. facebook.com or twitter.com). You can recognise social plug-ins by the logos that can be seen on the web pages of the social Internet networks.

When you call up a page of our web site that contains these social plug-ins, a direct link to the servers of the social Internet networks will be established. They will transmit the image of the plug-in visible to you and the associated functions directly to your browser, which integrates them into the display of our web page.

Please be aware that any data processing by Facebook, Twitter and Yahoo takes place outside the European Union. This means we have no influence over the scope of data that is collected by the social plug-ins and we are therefore informing you of our current state of knowledge:
If you are logged in to the social Internet network with your user name and password at that moment, the information that you are visiting our page will be transmitted to that network where it can be allocated to your user account. When you interact with the social plug-ins, i.e. share one of our pages or use the Facebook «Like» for instance, the contents of our pages will be linked to your profile on the social Internet network. If you are not a member of the social Internet networks or have logged out from providers before you visit our shop, it will nevertheless be possible that at least your IP address is transmitted and stored there.

Further processing on connected social Internet networks, duration of storage as well as the intended use are exclusively defined by those providers. For details of the social plug-ins used and data privacy information of those providers please follow the links below:
http://www.facebook.com/policy.php
http://twitter.com/privacy

The further development of the internet, of our internet presence and of our range of services can also have an effect on our handling of personal data. We therefore reserve the right to change this data privacy statement in future within the framework of data privacy laws. We therefore recommend you to visit our website, www.konzerthaus.at, from time to time to inform yourself of any changes to our information on data security.

Imprint

Wiener Konzerthaus
Lothringerstrasse 20
A-1030 Wien

Telephone +43 1 242 002
Fax: +43 1 24200-110
ticket@konzerthaus.at

Box office hours:
Monday to Friday: 9:00–19:45
Saturday: 9:00–13:00
as well as from 45 minutes prior to the performance
Telephone lines are open:
Monday to Friday: 8.00–18.00
Saturday: 9.00–13.00

The Konzerthaus thanks all of its sponsors and supporters