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Service – Visiting the Konzerthaus – Tips for your visit

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Großes Foyer

Großes Foyer © Lukas Beck

Tips for your visit

Entrances

To avoid crowds, please use the entrance Am Heumarkt when attending an event in the Mozart-Saal.

Meeting Point

Admission to the building is possible from 1 hour before the start of the concert, and hall admission begins from 45 minutes before the start of the concert.

For Early Arrivals

Access to the auditoria of the Konzerthaus is normally granted 45 minutes before the start of an event. Beforehand, early comers may care to enjoy the buffet at the Berio Hall or the wine bar near the Beethoven statue in the Grand Foyer – both open until 10 minutes before the start of a performance.

Buffets

The buffets will be open before the concert and during the interval as a place for you to stay. The gastronomic offer remains closed for the time being.

Weinzirl – Restaurant im Konzerthaus

Smoking

Smoking is not permitted in the Wiener Konzerthaus.

Toilets for the Handicapped

The Wiener Konzerthaus has four toilets equipped for the handicapped:
2 UG (2nd basement) – the toilet facilities at the Berio Hall;
EG (ground floor) – in the vestibule near the lifts for the Great Hall;
ZG (mezzanine) – the toilet facilities for the Schubert Hall near the lifts for the Great Hall;
1 OG (level 1) – on the right rear side of the parterre level, near the lifts for the Great Hall.

Passenger Lifts


The use of the lifts is reserved for guests with a walking disability.

All floors of the Wiener Konzerthaus can be reached directly by lift.

The lift in the entrance foyer at the Lothringerstrasse for:
2UG (2nd basement) – the Berio Hall;
1 OG (level 1) - Great Hall (circle, parterre and »Estrade«) and the Schubert Hall;
2 OG (level 2) – Great Hall (balcony and boxes).
The lift in the garderobe vestibule of the Mozart Hall for:
1 OG (level 1) – Mozart Hall (»Fauteuil«, circle and parterre);
2 OG (level 2) – balcony, left side.
The new lift for:
1UG (1st basement) – Buffet Berio Hall;
Restaurant
1 OG (level 1) – Great Hall (circle, parterre and »Estrade«), the Mozart Hall and the Schubert Hall;
2 OG (level 2) – Great Hall (balcony and boxes);
3 OG (level 3) – Great Hall (»Galerie«);

Events for and Concert Visits with Children

The Wiener Konzerthaus has special events for children up to the age of 12 years (e.g. the Piccolo« and »Concertino« cycles).
However, children from the age of 5 years are also welcome at all other Wiener Konzerthausgesellschaft events. However, the management asks the concert goers, both with interests of the child as well as those of other members of the audience in mind, not to have a child – irrespective of the child's age – accompany them if the child's level of maturity and behaviour is not attuned to the demands of a concert visit.
The management notes that, for reasons of safety, no prams or strollers are permitted in any concert hall, not even for children's events.

Encores

The encore notification service of the Wiener Konzerthaus can inform you via text message within minutes after the end of the concert which encores were played – naturally, only for those concerts you bought tickets for. Please register here.

You can find the titles of the encores performed at concerts on our website, one day after the concert. Click first on the tab Programme & Tickets and click on the chosen concert.

Lost property

Should you have left an item in the cloakroom or elsewhere in the Wiener Konzerthaus, please call +43 1 24200-0 or send an e-mail with a description of the item to wiener@konzerthaus.at.

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Visiting the Konzerthaus

TICKET- & SERVICE-CENTER

Wiener Konzerthaus
Lothringerstrasse 20
A-1030 Wien

Telephone +43 1 242 002
Fax: +43 1 24200-110
ticket@konzerthaus.at

Opening and telephone hours
September to June

Monday to Friday 10.00 am to 6.00 pm
Saturday 10.00 am to 2.00 pm
Closed
Sundays and public holidays
24th December and Good Friday
3rd and 4th January
Please purchase your tickets on these days online.

July and August

Monday to Friday 10.00 am to 2.00 pm
Closed
Saturday, Sundays and public holidays
Please purchase your tickets on these days online.

Evening box office

1 hour prior to performances
Only ticket purchases and collections for the events of the respective day or evening can be made.

The Wiener Konzerthaus would like to thank all its sponsors and cooperation partners.